Testimonials

Airport Transportation

"My driver was absolutely wonderful. My flight was delayed and we were stopped for 2 hours on the highway because of an accident and the driver could not have been better. I felt safe and thought he handled the situation wonderfully. He was terrific."

Rebecca L

Corporate Travel

"Dear Premier,

My director, who came in from France had so many good things to say about the ride, driver and service. He was looking into the ride share but the times did not work, so I set this up for him. He was so pleased and looks forward to his return ride with your company.

I do not know what it is like in Paris or other countries, but he mentioned that the driver was a very safe driver, so I thought you should know."

Best,
Susan M.

Special Events

"Dear Kathleen,

Thank you so much for your help with the transportation for my daughter’s 16th b ‘day. The driver was (early-which made me happy) and he was very friendly. My daughter was so happy she had tears in her eyes. I am a very satisfied customer, happy spring!"

Wendy G

Proms

"Dear Bob:

Just a note to say thank you so very much for the fabulous time my nephew had at his prom, especially with the Limo Bus. All 22 of them said that the party bus was better than the actual prom. Imagine that? They loved their driver and just can’t seem to stop talking about it. They are all looking forward to doing it again next year!

Again, thank you for making it a memorable day for my nephew and his school friends!

Wishing you a great day!"

Kind regards,
Teresa

Weddings

"Dear Wayne and Steve,

I’m a wedding coordinator and have had the pleasure of working with Kathleen on arranging transportation for a wedding next month. From the moment we first began working together on this event, Kathleen has been absolutely terrific and I wanted to pass along my compliments. Her suggestions, flexibility, and patience have been greatly appreciated as we have work through many changes and details.

Based on my experience with Kathleen, I would absolutely contact Premier again for any future events."

Best,
Courtney S
Wedding Planner

General

"Good Afternoon, I am writing to tell Premier Limo of my exceptional experience with the service of your Driver John (I do not have his last name). However, He drove myself and 15 other family & friends to Bradley airport on Friday 4/29/2011 at 4:45am. On our return ride from Bayonne NJ on Sunday May 8th at 11am he was waiting for us which after a long trip was a relief. John was respectful, helpful and professional. He helped my elderly aunt with her luggage. He knew directions, exits, terminals everything. I think when someone goes above and beyond their job, they should be recognized by their professional performance. He was extremely helpful when I misplaced my camera. He took the extra time to help me find it. I wished I had gotten his last name, however you can track him down by the schedule of our trip and use of your vehicle. On behalf of the entire group of 16 people we want to Thank John for his resepectful and professional ride, which made our vacation even better than it was. Thank you John!!! We would love to use Premier service again in hopes John will be our driver."

Thank you again,
Sincerely,
Kelly

" Last week, I helped to lead a trip of 8th grade girls from the Ethel Walker School in Simsbury, CT, to Washington DC. We took a Premier Coach Bus to Washington, and it was driven by Orlando. I want to make sure that Orlando is recognized for his work on this trip. It is the 3rd year I've led this trip, and he is by far the best driver we have had. He was funny and light-hearted - the girls immediately enjoyed having him as the driver - and he was very professional about his job. His first priority was always the safety of the students, and he understood that he was there to drive us where we needed to go. I enjoyed many conversations with Orlando - we talked about baseball and about Connecticut, our careers and much more. It was a wonderful experience having Orlando as our driver, and any group that has him at the wheel will be very lucky! You are very lucky to have him as a driver for your fleet of coach buses!"

John

"Hi Kathleen,

I just wanted to take a minute and say that each and every one of your drivers was absolutely superb, on time, considerate and helpful.. Please let them know they were truly appreciated. I will highly recommend Premier Limo. Thanks for all your help!"

Sincerely,
Marc B.

"Hi Wayne,

Everything went very well. Thank you for the great service."

Anne S Evans
District Director
US Department of Commerce
International Trade Administration

"To whom it may concern -

My daughter was part of the "Pink Boat" group from the Glastonbury High School crew team that you graciously provided a limo ride to for a reception tonight. I wanted to let you know how much the girls loved the ride - it was easily one of the coolest things they've ever done. My daughter kept telling me about the lights, the seats, etc -just a great experience.

They also enjoyed their chauffeur (Calvin H), and you should know he was gracious, and was proudly showing off the limo to the parents AND handing out cards for the business.

On behalf of my daughter and the rest of the girls, thank you very much for your contribution to the event tonight. It made a special night into an unforgettable one for the team."

Sincerely,
Steve B

"Hello,

Our driver for our trip home from Brooklyn (Queen Mary2)Dock was Gary. He is without a doubt one of the nicest and most competent professionals we have ever met. He was so kind and willing to listen to my husband recount the history of baseball, it was worth every penny to us to enjoy such a luxury.

Gary ran into considerable traffic on the Merritt Pky due to a tractor trailer accident that had backed up traffic since early in the morning. He skillfully thought things thru, got off at an appropriate exit, and got directions to get back on that saved us about 45 minutes of travel time. I don’t travel in this manner often, but when I do, I will definitely call Premier and request that Gary drive us if he can. Please know you have a very valuable and totally professional driver in Gary. Thank you and I hope you will share my comments with him and the rest of your staff as he deserves a pat on the back for a great job!"

Norma K.

"Dear Zalie,

The students had a FABULOUS time!!

The Gov forgot to mention to her assistant that she had another meeting at The Residence, so initially, the bus was waved-off because no one's allowed in the Rez until the Gov has departed....so the driver was perfectly flexible and drove over to Elizabeth Park.

After the presentation, he returned promptly to The Rez to pick up the students and tours around more, returning them to Campus perfectly at 6:30.

The Limo Bus was a hit, and it couldn't have gone better! Thanks to you, and to Austin!"

Best Regards,
Beverly

"Zalie –

Ron was wonderful!!!!!!!!!!!! He provided great service, was responsive and very professional and cordial. The guest all appreciated and like him and Marty and I quickly identified him as our go-to-man.

Thank you for assigning him to our event this weekend. He took any worries we had away."

All the best.
Diane

"Premier Limo,

Attached is a reservation we did for a small event and I just wanted to make you aware that Teri did an outstanding job representing your company. She was very courteous, on-time and helpful when driving our group to various places. She was very patient with the schedule and even sprung right into action when we had a quick emergency and had to veer off plan for a few minutes. My manager and I are very happy with her service and professionalism. Please ensure she gets recognized as an outstanding employee, us as a delighted customer, and that you continue to hire professionals like Teri to represent your company in such a positive manner."

Sincerely,
Joe G.

"Dear Premier,

Just wanted your Company to know how much I enjoyed the trip on the night of Aug. 27th. I was going to the New York Stock Exchange for the first time. The driver, Calvin H. was just great! He schooled me on all the security, how it works and which entrance to use and how to get there. He even got me as close as possible (one block). It was a pleasure to have someone who knew the ins and outs and was willing to share them. He was an interesting man, educated in many things and provided good company on a long trip. (He’s a keeper!) He will certainly be recommended along with your service to my friends."

Joyce S.

"Dear Kathleen,

This email is to thank you and Gordon for your help retrieving and returning my cell phone this week.

As you know, I was a passenger on a Premier Limo bus for the Rich G wedding last Sunday. On Monday morning, I could not locate my cell phone and Linda contacted your dispatcher. Later that morning, I had several conversations with Gordon. Gordon was great to deal with: he was clearly on top of the situation and treated me with utmost respect and courtesy. Within two hours Gordon had located the cell phone and arranged for me to call you the next day to work out the shipping details.

You demonstrated the same responsiveness and professionalism that I had experienced the day before. My cell phone arrived today via FedEx, carefully packed and in good order.

Please extend my sincere appreciation to Gordon and forward this message to your supervisors at Premier Limo. Your customer service is well beyond the norm."

Thank you again!

" To whom it may concern,

From the first time we called to inquire about transportation to the Hospital for Special Surgery in NYC everyone at your company has treated us extremely well. During that first call in October my husband asked what type of vehicle he would be most comfortable in considering he is 6'4 and had very limited mobility, Kathleen said that she would check with Steve because he is also tall. My husband had already had three surgeries in September and was without a hip when we made out first of many trips to the Hospital for Special Surgery. We had the good fortune to have Gary Young as our driver. Gary dropped us off at the hospital and gave us his number to call when we were ready to be picked up. It turned into a very long day seeing many doctors and having many tests, mid way through I called Gary to just let him know it would be a while longer and he mentioned that he had borrowed tools from a man who was parked in front of him and had fixed my husbands walker. When I finally called Gary to come pick us up it was well past dinner time and he offered to pick up sandwiches for us. My husband needed to stop part way to NYC each trip and Gary would get Chuck's walker out of the car and walk around the car with Chuck while I grabbed coffee. When my husband needed to think about something other then medical procedures and surgeries Gary would talk sports with him. These are just a few of the many kindnesses that Gary showed us through the numerous trips we made to NYC. His knowledge of the city is second to none, when we needed to see a plastic surgeon at a different location he was able to get us there without any problem. We dealt many times with Heather who was very helpful and on the occasions when Gary was not available to be our driver the other drivers were very good as well. I would like to offer you our thanks for making a very difficult and stressful period in our lives easier.

With sincere thanks,
Laura

" Renee:

Just a follow up to let you know how pleased my husband and I were with the services Premier Limousine provided us, prior to and on our daughter's wedding day, March 19, 2011.

There was quite a bit of back and forth during the decision making process on vehicles both for the Bachelorette held on March 5 and the wedding on March 19, much appreciate all your patience and help. We were extremely pleased with the condition and cleanliness of all the vehicles in your fleet we contracted for.

Most important however we would like to commend your drivers, Chris and Jay. Both were extremely well qualified to handle the vehicles, aside from being courteous and professional. Their attention to safety and comfort was obvious and spoke well of your organization. We would not hesitate to recommend your company to family and friends.

Please pass our comments along to your management team. We will definitely keep Premier Limo at the top of our list for future needs.

Thanks again.
Nancy & Mark

Gerber Tours Customer Feedback for Premier Limousine

     

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